TeamViewer integration for agent-managed Windows PCs
Our new TeamViewer integration delivers a remote assistance solution for Intune agent-managed Windows PCs.
We’ve introduced a TeamViewer Connector within the Intune admin console that allows you to register your company’s TeamViewer account with Intune. Once you’ve done this, your end users can use the Intune Center on their PCs to request remote assistance, and they’ll receive help from your help desk through a TeamViewer connection. All of the TeamViewer features are available to use during your remote session including chat, remote restart, video, screen annotation, file transfer, and more.
If you’re not already using TeamViewer and want to see how this works, get started with a trial account from TeamViewer. Once you’ve tried it out, jump over to the TeamViewer site to purchase a license from TeamViewer. There are several license options, and all of them work with Intune. For more information about Intune and TeamViewer, please visit their site.
To integrate TeamViewer into Intune go to https://manage.microsoft.com
Admin –> TeamViewer –> Enable
Select Accept
Click Enable
Sign In to your TeamViewer Account
Click Allow
Click Close
Now TeamViewer is enabled and ready to use in Intune